It's Complicated

Is your video solution secure?

Our video call feature is powered by Stream, a HIPAA and GDPR compliant communications provider. The video call implementation is based on the WebRTC protocol. WebRTC sets mandatory high security standards, including the encryption of data in transit and robust negotiation of encryption keys. For more technical details, you can refer to the full technical security specifications at WebRTC Security.

 

Data during video calls is processed on Stream’s servers solely for the purpose of offering the service. Importantly, this data is processed only for the duration of the call and no video data is stored on any servers. This ensures that your privacy is maintained and that your data is not retained beyond the necessary duration of the service.

 

Stream is both HIPAA and GDPR compliant. These certifications confirm that Stream adheres to stringent privacy and security standards required for handling sensitive health information and personal data. For more info about HIPAA compliance, visit Stream's HIPAA compliance page. For more info about GDPR compliance, visit Stream's GDPR compliance page.

 

If you have any further questions or concerns about the security of our video call feature, please don't hesitate to reach out to our support team.

 

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