This article was written for companies and HR and explores how employees taking part in our Workplace Mental Health Programme can maximise the benefit they receive from their It’s Complicated sessions.
What Workplace Mental Health Means To Us
While helping employees with acute panic attacks, burnout, or depression is certainly part of what we do, It’s Complicated believes mental health support should be there for all the moments in between.
We’re not only here for the big, messy breakdowns (though honestly we’re pretty great at those, too). We’re here to help employees build up, grow, and develop—because the journey to mental wellness isn’t always about fixing what’s broken. Sometimes it’s just about unlocking potential. In this article, we’ll walk you through three different use cases that show how It’s Complicated offers so much more than traditional therapy.
1. Psychological Support
Prevent employee overwhelm
Let’s start with what you might expect from a Workplace Mental Health Program (EAP): professional mental health support. But don’t be fooled into thinking we only show up when things get really intense. Having a programme that helps employees address day-to-day worries can drastically increase productivity and wellbeing.
Meet Mino, a software engineer who’s been feeling the pressure lately. Deadlines are piling up, and there’s this sinking feeling that things are getting out of control. Before things spiral, Mino reaches out to the matching team on It’s Complicated. They get matched with a therapist who specialises in workplace stress, and over a few sessions, they work on practical tools to manage anxiety and build resilience.
Services offered: Therapy sessions, stress reduction techniques, mindfulness practices, and access to quick mental health check-ins for those “I just need to talk” moments.
2. Self-Development
Help employees become more confident
Who says an EAP is only for problems? Sometimes, it’s about tapping into employee potential, discovering strengths, or building a skill left unmastered. We love helping employees develop themselves, reach their goals, and become even more awesome versions of themselves.
Imagine Sarah, a marketing manager who’s been avoiding speaking up in meetings because, well, public speaking brings out fears of judgement from others. But Sarah’s got ideas that deserve to be heard. She decides to give It’s Complicated a try, and she’s paired with a coach who specialises in communication skills.
Over a few weeks, Sarah learns techniques to manage her nerves, structure her thoughts, and speak with confidence. Soon, she’s not only contributing in meetings, she’s comfortable with leading some of the more casual ones.
Services Offered: Coaching sessions on public speaking, time management, assertiveness training, and other self-improvement topics that help employees step into their power.
3. Team Leadership and Professional Development
Master conflict resolution in the workplace
Managing people is hard. Being a leader means wearing many hats: mentor, mediator, cheerleader, decision-maker. Sometimes structured, external help is needed figure out how to stay balance. That’s why we offer no-nonsense support specifically designed for team leaders navigating the complexities of guiding others.
Picture Svitlana, a team leader who’s trying to manage a group of incredibly talented but (let’s be honest) very different personalities. Lately, there’s been tension between two team members, and Jamie’s not sure how to handle it without making things worse. So, Svitlana reaches out to It’s Complicated and is matched with a coach who specialises in leadership development and conflict resolution.
Together, they work through strategies for addressing the issue head-on, creating a space where everyone feels heard, and finding a solution that works for the whole team.
Services offered: Leadership coaching, conflict resolution strategies, communication skills for managers, team-building workshops, and guidance on how to support your team’s mental health.
Provide World-class Mental Health Support
We understand that employees might not know about the breadth of support we offer, and HR managers might associate employee mental health programmes solely with heavy therapy for urgent cases like depression. We’d love to change that perception by providing comprehensive services that address everyday challenges, personal development, and leadership growth.
- It’s Complicated offers hundreds of therapists across nearly 50 languages and specialisations, ensuring tailored support for your workforce.
- Whether online or in-person, our flexible approach provides therapy when and where your team needs it.
- Matching isn’t a quick, automated process. We handpick therapists to create meaningful connections that go beyond surface-level interactions.
- From startups to large enterprises, It’s Complicated scales with your company, keeping mental health support relevant and adaptable.
- In a competitive job market, showing genuine care for mental health with an EAP like ours sets your company apart and attracts top talent.
How To Get Started
Starting with It’s Complicated is as easy as 1-2-3. Our onboarding process is seamless, and we’re here to guide you every step of the way.
We utilise a voucher system to streamline access for employees enrolled in the Workplace Mental Health Program:
- Company Code: Employees receive a designated company code, granting anonymous access to services within the session limit defined by our agreement with your company.
- Dedicated Dashboard: Employees access a secure dashboard equipped with encrypted communication and video solutions to browse our extensive therapist directory and find help.
- HR Dashboard: HR Managers have access to a dashboard, enabling them to track session usage, topics covered, language preferences, and session formats.
Ready to transform your team’s development? Reach out to us, and we’ll walk you through our platform, featuring an open therapist directory, a matching tool to find the best therapist, and an HR dashboard to track progress and tailor our services to meet your company’s unique needs.
Whether it’s therapy, coaching, or workshops, we ensure every employee gets the support they need to navigate the twists and turns of work and life.
Life is complicated, but finding a therapist shouldn’t be.
