Last Updated on October 24, 2024 by It’s Complicated
Editorial note: This article explores how It’s Complicated goes beyond traditional therapy, providing comprehensive mental health support to employees for everyday challenges, not just crises.
What you’ll learn:
- The role of our workplace mental health program in helping employees develop new skills and grow in their careers
- How we support team leaders with coaching on conflict resolution, communication, and leadership
- Why personalised matching with therapists and coaches make all the difference
- How It’s Complicated supports diversity by offering a broad range of therapists across languages, backgrounds, and specialisations
Introduction: More Than Just Therapy
When most people think of Employee Mental Health Programs (EAPs), they picture someone in crisis—a panic attack, burnout, or depression that demands immediate intervention. While that’s certainly part of what we do, It’s Complicated believes mental health support should be there for all the moments in between, too. Life is full of twists and turns, and sometimes you just need someone to talk you through the bumps—whether it’s a looming work deadline, a tricky team dynamic, or figuring out how to level up in your career.
We’re not only here for the big, messy breakdowns (though honestly we’re pretty great at those, too). We’re here to help you build up, grow, and develop—because the journey to mental wellness isn’t always about fixing what’s broken. Sometimes it’s just about unlocking potential. In this article, we’ll walk you through three different use cases that show how It’s Complicated offers so much more than traditional therapy.
1. It’s Complicated for Psychological Support
Let’s start with what you might expect from a Workplace Mental Health Program (EAP): professional mental health support. But don’t be fooled into thinking we only show up when things get really intense. Often, it’s the small, nagging feelings—the ones that build up over time—that need a bit of attention.
Use Case: Navigating anxiety and stress before it becomes overwhelming
Meet Mino, a software engineer who’s been feeling the pressure lately. Deadlines are piling up, and there’s this sinking feeling that things are getting out of control. Before things spiral, Mino reaches out to the matching team on It’s Complicated. They get matched with a therapist who specialises in workplace stress, and over a few sessions, they work on practical tools to manage anxiety and build resilience.
The result: Mino doesn’t just survive the busy season—they learn how to thrive in it.
The difference: It’s Complicated doesn’t wait for a full-blown crisis to offer support. We’re here for the everyday moments when you need a bit of help, a listening ear, or someone to guide you through the stress.
Services offered: Therapy sessions, stress reduction techniques, mindfulness practices, and access to quick mental health check-ins for those “I just need to talk” moments.
2. It’s Complicated for Self-Development
Who says an EAP is only for problems? Sometimes, it’s about tapping into your potential, discovering your strengths, or building a skill you’ve always wanted to master. We love helping employees develop themselves, reach their goals, and become even more awesome versions of themselves.
Use Case: Becoming a more confident public speaker
Imagine Sarah, a marketing manager who’s been avoiding speaking up in meetings because, well, public speaking brings out fears of judgement from others. But Sarah’s got ideas that deserve to be heard. She decides to give It’s Complicated a try, and she’s paired with a coach who specialises in communication skills.
Over a few weeks, Sarah learns techniques to manage her nerves, structure her thoughts, and speak with confidence. Soon, she’s not only contributing in meetings, she’s comfortable with leading some of the more casual ones.
The result: Sarah finds her voice and begins her journey to a leadership role.
The difference: We’re not just about getting you through tough times; it’s about helping you shine. Whether it’s mastering a new skill or gaining the confidence to use the ones you already have, we’ve got your back.
Services Offered: Coaching sessions on public speaking, time management, assertiveness training, and other self-improvement topics that help employees step into their power.
3. It’s Complicated for Team Leaders
Managing people is hard. Like, really hard. Being a leader means wearing many hats—mentor, mediator, cheerleader, decision-maker—and sometimes, you need someone to help you figure out how to balance them all. That’s where It’s Complicated comes in, offering support specifically designed for team leaders navigating the complexities of guiding others.
Use Case: Mastering conflict resolution in the workplace
Picture Svitlana, a team leader who’s trying to manage a group of incredibly talented but (let’s be honest) very different personalities. Lately, there’s been tension between two team members, and Jamie’s not sure how to handle it without making things worse. So, Svitlana reaches out to It’s Complicated and is matched with a coach who specialises in leadership development and conflict resolution.
Together, they work through strategies for addressing the issue head-on, creating a space where everyone feels heard, and finding a solution that works for the whole team.
The result: A more cohesive team, fewer headaches for Svitlana, and a better working environment for everyone involved.
The difference: Being a leader can feel like walking a tightrope. But with It’s Complicated in your corner, you’ve got a coach who helps you find your balance, develop your leadership style, and tackle challenges with confidence.
Services offered: Leadership coaching, conflict resolution strategies, communication skills for managers, team-building workshops, and guidance on how to support your team’s mental health.
Why Choose It’s Complicated?
We understand that employees might not have a clue about the breadth of support we offer, and HR managers might associate Employee Mental Health Programs solely with heavy therapy for urgent cases like depression. It’s Complicated is here to change that perception by providing comprehensive services that address everyday challenges, personal development, and leadership growth.
- We offer hundreds of therapists across nearly 50 languages and specialisations, ensuring tailored support for your workforce.
- Whether online or in-person, our flexible approach provides therapy when and where your team needs it.
- Matching isn’t just a quick process—it’s thoughtful. We handpick therapists to create meaningful connections that go beyond surface-level interactions.
- From startups to large enterprises, It’s Complicated scales with your company, keeping mental health support relevant and adaptable.
- In a competitive job market, showing genuine care for mental health with an EAP like ours sets your company apart and attracts top talent.
How to Get Started
Starting with It’s Complicated is as easy as 1-2-3. Our onboarding process is seamless, and we’re here to guide you every step of the way.
We utilise a voucher system to streamline access for employees enrolled in the Workplace Mental Health Program:
- Company Code: Employees receive a designated company code, granting anonymous access to services within the session limit defined by our agreement with your company.
- Dedicated Dashboard: Employees access a secure dashboard equipped with encrypted communication and video solutions to browse our extensive therapist directory and find help.
- HR Dashboard: HR Managers have access to a dashboard, enabling them to track session usage, topics covered, language preferences, and session formats.
Contact Us Today
Ready to transform your team’s well-being, development, and leadership skills? Reach out to us, and we’ll walk you through our platform, featuring an open therapist directory, a matching tool to find the best therapist, and an HR dashboard to track progress and tailor our services to meet your company’s unique needs. Whether it’s therapy, coaching, or workshops, It’s Complicated ensures every employee gets the support they need to navigate the twists and turns of work and life.
Final Thoughts
At the end of the day, employee mental health is more than just a checkbox—it’s a priority. With It’s Complicated, you’re getting a Workplace Mental Health Program that’s human, flexible, and designed to meet the unique needs of your team.
Life is complicated, but finding a therapist shouldn’t be.
Entdecke die Vorteile von It’s Complicated für dein Team
- Diversität: Deine Mitarbeitenden haben Zugang zu über 300 Therapeut:innen, Psycholog:innen und Coaches in mehr als 40 Sprachen.
- Flexibilität: Ob online oder vor Ort – die Beratung ist jederzeit und überall verfügbar, ganz ohne Wartezeiten. So erhält dein Team schnellen und unkomplizierten Zugang zu professioneller Unterstützung, wie und wann es ihnen passt.
- Personalisierung: Biete deinem Team maßgeschneiderte 1:1-Sitzungen und einen kostenlosen Matching-Service, damit sie die beste Unterstützung für ihr Wohlbefinden erhalten – individuell abgestimmt auf ihre Bedürfnisse.
- Einfache Implementierung: Mit personalisiertem Onboarding und einem kostenlosen Mental-Health-Kickoff-Workshop für deine Mitarbeitenden sind wir innerhalb einer Woche startklar. Mehr erfahren.
- Mental-Health-Daten: Unser HR-Analytics-Dashboard liefert dir wertvolle Einblicke in die mentalen Gesundheitstrends deines Teams. Behalte gebuchte, genutzte und verbleibende Sitzungen im Blick und erfahre, welche Formate, Sprachen und Themen am beliebtesten sind.
It’s Complicated ist eine Therapieplattform, die Klient:innen mit passenden Therapeut:innen verbindet und über 1.500 Mental-Health-Professionals weltweit unterstützt. Denn das Leben ist kompliziert, aber eine:n Therapeut:in zu finden, sollte es nicht sein. Wenn du dich in akuter Gefahr befindest oder dringend Hilfe benötigst, wende dich bitte an einen Notdienst oder nutze eine dieser Ressourcen.ance and fulfilment.
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