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How it works

Run your practice with ease

From an optimized online profile to calendar booking and statistics, now you can manage your practice from one place.

Get client referrals

Let the right clients find you - with filters available for language, specialty, availability, and more, It's Complicated makes it easy for the most suitable clients to find your profile.

Easy online booking

Manage your calendar efficiently and reduce your workload, with no need for double-entries. You can also send mobile reminders for each session. Supports calendar integration with Google Cal, Outlook and more.

Customized profile page

Your profile page displays your photo, the type of therapy you offer, whether you work with insurances, where you’re located, pricing, your real-time availability and a comprehensive biography.

Optimized geo-location

Be found by potential clients looking for an appointment close to home, as well as by those seeking a therapist for online work.


We know that being a counsellor can be isolating - in fact, this is one of the main reasons we started It's Complicated. Join our international community on Facebook and make connections around the world.

Secure messaging

Our encrypted messaging service meets the latest standards for secure communication, for you and your clients' safety.

Analytics & statistics

Gain insight into how your profile is doing and track your progress. Our statistics overview gives information on your client contacts and profile views in an easy-to-use dashboard.

Start growing your practice today!

What are you waiting for?
Make your life as a counsellor less complicated.

Basic Membership

  • Get new client referrals
  • A public and easy-to-edit profile
  • Easy scheduler & calendar integration function
  • Encrypted messaging
  • International community of colleagues

Membership starts at €22 (incl. VAT) per month.

Start your 30-day free trial today!

Are you interested in being the first It's Complicated counsellor in your city? Register above or send us a message and you may be eligible for three months' free membership!

“The It's Complicated platform and community have played an integral role in my development as a private practicing clinician.”

Jesse Harbaugh

Psychologist, Berlin

“The It's Complicated platform is a great help to put me in touch with new customers in a simple and efficient way”

Nadia Marolda

Psychologist, Berlin

“I have only been establishing my practice this year and I've had a lot of people come via Its Complicated. So a massive thanks!”

Grace O’Malley

Clinical Psychologist, Berlin

Do you have questions about your subscription?

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Our Story

Why It's Complicated

No one expected that these two therapists, with completely different approaches to counselling, would share the goal of making life less complicated for therapists and clients alike. Read more about Johanne and Jakob's story here...

Why Join?

Build your best practice

Increase Promotion

Eight out of 10 online health inquiries start at an online search engine.

Improve Security

We provide an encrypted and safe way to communicate with your clients.

Grow practice

Close to 90 percent of new client introductions happen on a digital platform.

Easy scheduling

Reduce no shows and improve attendance with our easy scheduler.