For Companies

How to Inclusively Increase Access to Employee Benefits 

Last Updated on January 12, 2024 by It’s Complicated

As companies expand their horizons and build international teams, the importance of supporting the mental well-being of their diverse teams is paramount.

One often overlooked yet crucial aspect of employee benefits is the inclusion of a therapy benefit that encompasses therapists who are fluent in various languages, as well as access to individuals with a range of identities – such as cultural, gender and sexual orientation.

These options can significantly enhance the accessibility and effectiveness of mental health support, fostering a workplace environment that values and respects the unique individual experiences of its employees.

A person attending an appointment with a mental health provider

The most inclusive employee benefits give access to therapy in native languages

Language is not just a tool for communication; it’s a powerful medium through which individuals express their thoughts, emotions, and experiences. For employees whose first language is not the predominant one in the workplace, seeking therapy in their native language can make a world of difference.

The nuances, cultural references, and emotional depth conveyed in one’s mother tongue contribute to a more profound understanding of one’s mental and emotional state. A multilingual therapy benefit ensures that employees can comfortably and authentically articulate their feelings, eliminating potential communication barriers that may hinder the therapeutic process.

Support preferences for sexual, ethnic, and gender identities in your benefits programme

Similarly, finding a therapist who shares elements of an individual’s identity can enhance the therapeutic process. Our identities are a complex interplay of factors such as culture, background, and personal experiences.

When employees seek therapy, having a therapist who understands and respects their unique identity is crucial for building a strong therapeutic relationship. Every person carries a set of experiences that shape their worldview and impact their mental health. For a diverse workforce, these experiences can vary widely based on cultural background, upbringing, and societal influences.

Having a therapist who shares some of your identifiers can help with comprehension of the unique challenges and triumphs that individuals from different cultural backgrounds face. This heightened cultural competence enables therapists to tailor their approach, ensuring that therapy is not only effective but also culturally sensitive and inclusive.

Don’t cut corners

Vulnerability is at the core of any therapeutic journey. Employees are more likely to open up and share their innermost thoughts and feelings when they feel understood and accepted. A therapy benefit with increased diversity, leads to maximum inclusivity to your teams – and making it easier for more individuals to express themselves authentically whilst taking part in your chosen employee assistance program.

As companies strive to create inclusive and supportive environments for their employees, the integration of a therapy benefits scheme with multilingual capabilities is a strategic investment in the mental well-being of their workforce. Language, identity, and unique individual experiences profoundly influence an individual’s mental health journey, and providing access to therapists who understand these factors is a powerful step towards building a healthier, more connected, and culturally aware workplace. By recognising the importance of diversity in mental health support, companies can also cultivate an environment where every employee feels seen, heard, and supported on their path to well-being.


The Benefits of Supporting Employee Wellbeing with It’s Complicated

When it comes to providing therapy for your company, It’s Complicated offers several advantages:

  • Vetted Highly Experienced Therapists: We ensure that your employees receive support from qualified professionals who can help them navigate their anger and stress.
  • Easy Scheduling: With It’s Complicated, there are no hassles when it comes to scheduling therapy sessions. Your employees will be matched with a therapist within 48 hours, ensuring timely support.
  • Reported Improvements: Our therapy program has a track record of success, with 80% of employees reporting improved overall quality of life. A happier and more emotionally balanced team is a more productive one.
  • Recommendation: The satisfaction of your employees is our priority. A remarkable 100% of employees would recommend our counselling program to their colleagues, reflecting the positive impact of our services.
  • Security: We prioritise the privacy and security of your employees. It’s Complicated provides encrypted video solutions and secure messaging, ensuring compliance with GDPR regulations.

By prioritising your employees’ emotional wellbeing, you not only create a healthier and happier workplace but also foster a more engaged and motivated team that can drive your organisation’s success. Consider how It’s Complicated can be a valuable partner in supporting your employees on their journey to emotional balance and fulfilment.

It’s Complicated is a therapy platform that not only helps clients find their perfect therapist but also supports therapists in their craft of helping others. Featuring over 2,000 mental health professionals from 80+ countries, counselling is available in almost 100 languages, both online and in person. A GDPR-compliant video solution, encrypted messaging, and easy invoicing guarantee a private and seamless counselling experience for therapists and clients alike. If you are in a serious crisis and need urgent help, please use one of these resources instead.

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