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The therapeutic alliance: It’s Complicated

Johanne is a Danish psychologist trained in behavioral methods and the co-founder of It's Complicated. She completed her education as a psychologist at the University of Copenhagen in 2013, with a master's degree and experience within the fields of narrative therapy, cognitive-behavioral therapy and acceptance and commitment therapy (ACT).

Last Updated on January 1, 2024 by It’s Complicated

It’s Complicated is a platform making the search for a therapist easier. Launched in its beta form three years ago (and counting), the directory now covers a list of 2000+ counsellors speaking 80 different languages and practicing a range of over 100 specialties.

Research shows that the therapeutic alliance between a counsellor and client is one of the most important factors for successful therapy. It’s Complicated therefore offers a sophisticated search and filter system to find the therapist that fits a person’s specific situation. In addition to this, the platform offers personal “matching” from an expert to oversee that the right fit takes place.

A good therapy match won’t only benefit those seeking help, but also the practitioners doing the therapy. A therapy process is more stable and fulfilling for both parties if the fundament of a good rapport is in place. And besides helping practitioners get clients that will actually benefit from what they offer, It’s Complicated also assists freelancing counsellors in running their practice with ease – so they just need to focus on their therapy work.

For practitioners of all schools of therapy, It’s Complicated therapy offers not only client referrals and an easy-to-build, customized profile, but also a smart booking system with mobile reminders, encrypted messaging and a statistics board to keep track of one’s performance.

This is only the beginning, and many more features are expected to be incorporated within the next months. But for now, we want to thank everyone who has showed interest and engaged themselves in the project. Without you, It’s Complicated would be nothing. So, from the It’s Complicated team with all our hearts: Thank you!


Benefits of listing your practice through It’s Complicated therapy

  • We aim to be the world’s most diverse therapy platform: Strictly inclusive to all identities.
  • Access to a community: 500+ therapists, skills workshops, supervision, and in-person events.
  • Easy online booking: Manage your calendar efficiently and reduce your workload.
  • Get paid in advance to reduce no-shows: You can send invoices manually at any time.
  • Secure messaging: Encrypted video and messaging service meets the latest standards for secure communication, for you and your clients’ safety.
  • Membership comes in three tiers starting from less than €20. View pricing plans here.

It’s Complicated is a therapy platform that not only helps clients find their perfect therapist but also supports therapists in their craft of helping others. Featuring over 2,000 mental health professionals from 80+ countries, counselling is available in almost 100 languages, both online and in person. A GDPR-compliant video solution, encrypted messaging, and easy invoicing guarantee a private and seamless counselling experience for therapists and clients alike. If you are in a serious crisis and need urgent help, please use one of these resources instead.

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