It's Complicated

Layla Voll Collins

(she/her)

Counsellor

Verified by It's Complicated
Available for new clients
I help expats and professionals manage anxiety, stress, and overwhelming thoughts so they can feel more grounded, confident, and in control of their lives.

I specialise in:

At a glance
Frankfurt, GermanyAvailable online only
Last active
Experienced on It's ComplicatedAbout 2 years and 330+ sessions on It's Complicated
Offers free 20 minute introductory callThis provider offers a free introductory call
Note from LaylaI help expats and professionals manage anxiety, stress, and overwhelming thoughts so they can feel more grounded and confident.
Your story is important.Feel free to contact me here if you feel that we could be a good fit.
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds within 4 hours

About me

Living and working abroad can be rewarding, but it can also bring anxiety, pressure, and a sense of feeling ungrounded or overwhelmed. Many of the clients I work with are expats and young professionals who are navigating stress, self-doubt, or major life transitions. I hold a degree in psychology and a diploma in cognitive behavioral therapy (CBT) from Dublin, Ireland. Having lived in Frankfurt for over ten years, I understand firsthand the emotional challenges that can come with relocation, cultural adjustment, and building a life away from home. I work online, which allows therapy to fit more easily around busy professional schedules while remaining effective and focused. Alongside my private practice, I also work part-time with Supportroom, an online Employee Assistance Programme (EAP), supporting clients from a wide range of cultural backgrounds. I see therapy as a collaborative and creative process—one where curiosity, compassion, and practical tools come together to help you understand yourself better and move forward with greater confidence. Outside of my clinical work, I enjoy music (I sing in a choir), yoga, reading, and spending time with friends, all of which help me stay grounded and connected.

I speak:

English

Connect with me:

Location:

Frankfurt, Germany

Approach

Treatment Approaches
CBT: Cognitive behavioral therapyRecommended for those looking for practical support and accountability to change unhelpful thinking and behaviors.
Holistic approachRecommended for those who want to address their mental health through a balanced focus on mind, body, and spirit.
Humanistic psychologyRecommended for those looking for a therapy that emphasizes personal growth and self-fulfillment, focusing on becoming your best self in a positive, non-judgmental space.
My work is grounded in Cognitive Behavioural Therapy (CBT), an evidence-based therapy that helps us understand how thoughts, emotions, and behaviours interact. CBT is particularly effective for anxiety, stress, panic, intrusive thoughts, and low mood, which are common concerns for expats and young professionals. In our sessions, we work collaboratively to explore patterns that may be maintaining current difficulties. I use practical CBT tools such as thought records, reflective exercises, and structured techniques to help clients develop new perspectives on long-standing challenges and build effective coping strategies. Therapy is paced according to your comfort level and individual needs. CBT is an active and collaborative process, and your experiences, values, and goals remain central throughout. I use guided questioning to gently explore deeply held beliefs within a supportive and non-judgmental therapeutic relationship. Alongside CBT, I also incorporate elements of Acceptance and Commitment Therapy (ACT), including mindfulness and values-based work. This approach supports greater psychological flexibility and helps clients move toward a more meaningful and balanced life. My aim is to provide online therapy that feels both supportive and structured—helping you feel understood while developing practical tools you can apply in everyday life.

Experience

2 years in practice330+ sessions on It's ComplicatedAbout 2 years at It's Complicated
I have been working for Support Room https://supportroom.com/ (EAP program) as a therapist since 2023, and I am a member of ACTO (Association for Counseling and Online Therapy) and the PSI (Psychological Society of Ireland) since 2022. I also write a weekly therapy column for the Sunday Business Post https://www.businesspost.ie/ask-layla/ I have trained specifically in online therapy with the Academy for Online therapy in areas such as: creating the therapeutic alliance online & frame, Creative approaches to working online, and/or use of online resources.

Education

2017 – 2021 PRE-SCHOOL ENGLISH LANGUAGE TEACHER SEPTEMBER 2017 - OCTOBER 2022 BACHELOR OF PSYCHOLOGY (HONS) , DUBLIN CITY UNIVERSITY JUNE - AUGUST 2022 PROFESSIONAL DIPLOMA IN COGNITIVE BEHAVIOURAL THERAPY, DUBLIN CITY COLLEGE Currently 2023 PROFESSIONAL CERTIFICATE IN ONLINE THERAPY ACAD, UK

Services

Intro Call

Free 20 min Online

Individual Session

€60 55 min Online

Insurances

Private Pay
At a glance
Frankfurt, GermanyAvailable online only
Last active
Experienced on It's ComplicatedAbout 2 years and 330+ sessions on It's Complicated
Offers free 20 minute introductory callThis provider offers a free introductory call
Note from LaylaI help expats and professionals manage anxiety, stress, and overwhelming thoughts so they can feel more grounded and confident.
Your story is important.Feel free to contact me here if you feel that we could be a good fit.
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds within 4 hours

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Usually responds within 4 hours