It's Complicated

Claudia Montanez

(she/her)

Counsellor

Unavailable for new clients
I help capable, thoughtful adults who are outwardly managing but inwardly struggling—burned out, stuck, or overwhelmed. My approach is warm, collaborative, and shaped by 20 years of cross-cultural experience.

I specialise in:

At a glance
Ulm, GermanyAvailable online only
Offers free 15 minute introductory callThis provider offers a free introductory call
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds after 24 hours

About me

I’m Claudia, a psychologist registered with the Psychology Board of Australia (AHPRA), offering one-on-one therapy online to people navigating life’s more complex, in-between moments. I’ve worked in the mental health field since graduating in 2007—and if I’m honest, probably since long before that. I’ve been curious about human behavior for as long as I can remember: what shapes people, what drives them, and how we each carry our own version of the world.

My path has taken me across countries, systems, and seasons of life. I was born in Colombia, spent 13 years living and working in Australia (where I became a citizen), and now live in Germany with my children. Moving here was one of those decisions that felt both terrifying and absolutely right. My own journey has taught me a lot about starting over, adapting, and finding a voice in unfamiliar places.

Many of the people I work with are going through major life transitions—relocation, separation, parenthood, identity shifts, or working to make sense of their experiences in settings where they often feel unseen or misunderstood. I often support clients who feel ‘too much,’ ‘not enough,’ or like they’re carrying a weight no one sees. They’re usually responsible, thoughtful, and externally composed—but inside, they feel stuck, painfully out of sync, exhausted by inner criticism, disconnected, or quietly overwhelmed.


My practice is inclusive, trauma-informed, and grounded in the belief that gaining insight into your own story can lead to meaningful change.With 20 years of experience, I bring an integrative, evidence-based approach to therapy, shaped by each person’s unique context. Alongside therapeutic work, I’ve also led multidisciplinary teams and contributed to public policy initiatives focused on mental health promotion, gender equity, and LGBTQ+ wellbeing. These experiences continue to shape my practice through a strong psychosocial lens, listening not only to individuals, but to the social, cultural, and structural realities that shape their lives.

I speak:

EnglishSpanish

Location:

Approach

Treatment Approaches
ACT: Acceptance and Commitment TherapyRecommended for those who want to stop fighting negative thoughts and learn how to live with more acceptance and focus on what really matters in life.
CBT: Cognitive behavioral therapyRecommended for those looking for practical support and accountability to change unhelpful thinking and behaviors.
Schema therapyRecommended for those who want to break out of negative patterns or "schemas" that they developed early in life and keep repeating.
My interest in psychology began with a simple question: Why do we behave the way we do? I was drawn to an approach that integrates insight with practical application.

I remain committed to this work because it consistently offers depth, connection, and purpose. For me, therapy is about tuning in—being fully present with another person, listening not just for what’s said but for what’s underneath. I love the challenge and creativity of it: bringing together the knowledge from research and training, my own lived experience, and the specific moment we’re in to find what actually lands for someone—the right word, the right metaphor, the right pause.
Rather than following a fixed formula, I focus on what’s most relevant and helpful for the person in front of me.

People often tell me they feel at ease with me, even when sharing things they’ve kept hidden—without fear of being judged. That’s the kind of space I aim to create: steady, respectful, and responsive to what each person needs.

If you need someone to really listen—I will listen.

If you need silence and space—I can hold that too.

If you’re looking for tools or techniques to manage anxiety, depression, or stress—I’ve got those.

If you want to explore patterns from your past or understand why the same issues keep coming up, we can work through that together.

If advice feels helpful and it’s appropriate, I’ll offer it.
If you’re trying to sort through a decision or clarify your thoughts, I’m here for that too.

And if we need to laugh—or sit with something serious—we can do both.


I offer therapy in English and Spanish, and I bring all of myself to this work: my curiosity, care, lived experience, clinical knowledge, and my full attention.

Experience

20 years in practice
Clinical Psychologist April 2021 – Sep 2022 Brisbane - Australia
Brisbane City Psychologists

Clinical Psychologist May 2018 – Mar 2019 Brisbane - Australia
New Directions Psychology

Clinical Psychologist Mar 2018 – Mar 2019 Brisbane - Australia
Our Medical Home (Loganholme and Oxenford)

Clinical Psychologist Sep 2017 – Jan 2017 Brisbane - Australia
Bulk Billed Counselling

Counsellor Feb 2016 – April 2017 Brisbane - Australia
DrugArm Australasia

Psychologist - Public Health Dec 2008 – Dec 2010 Bogota Colombia
E.S.E. Hospital San Cristobal

Psychologist - Public Health May – Sep 2008 Bogota Colombia
Foundation “Alternativa Renacer”

School Counsellor Jul 2007 – Feb 2008 Bogota Colombia
Hernando Durán Dussán School

Career Counsellor Mar-Jun 2006 & Jan-Apr 2007 Bogota Colombia
Educational Institution Preuniversitario Formarte

Psychologist Intern Aug 2005 – Jul 2006 Bogota Colombia
National University of Colombia

Additional Experience

● Volunteer Jul 2011 – Jul 2014 Brisbane, Australia
Queensland AIDS Council - Lesbian Health Action Group

Education

Psychology Degree Aug 2001 – Feb 2007
National University of Colombia
-This degree has been assessed by the Australian Psychological Society and is Comparable to a Six Year accredited sequence of study in Psychology completed in Australia.

Services

Intro Call

Free 15 min Online

Individual Session

€120 1 hr Online

Individual Session

Sliding scale
€80 1 hr Online

Insurances

Private PayPrivate Insurance
At a glance
Ulm, GermanyAvailable online only
Offers free 15 minute introductory callThis provider offers a free introductory call
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds after 24 hours
Usually responds after 24 hours