It's Complicated

Noémi Dos Santos

Coach & Life Coach

Verified by It's Complicated
Available for new clients

I offer integrative, person‑centred coaching grounded in safety and authenticity. I help expats and people navigating uncertainty and change build clarity, confidence and resilience by developing inner supports.

I specialise in:

At a glance
Ericeira, PortugalAvailable in-person and online
Offers free 60 minute introductory callThis provider offers a free introductory call
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.

About me

I’m a wellbeing practitioner and ICF Certified Coach (ACC) with a Degree in Psychology and Level 2 PCC accredited training.

My experience includes international corporate environments, such as McKinsey and BNP Paribas, where I supported senior leaders and Board‑level members through high‑pressure transitions, onboarding and organisational change.

I also have a strong background in non‑profit and child‑focused work, supporting families facing adversity, disability and emotional challenges.

This human‑centred experience shaped my ability to create safe, grounded spaces and support people with care, clarity and presence.

As an Afro‑Chinese practitioner who has lived in France, the UK and now Portugal, I bring deep intercultural sensitivity and a lived understanding of identity, belonging and transition; especially for expats and people navigating change.

I speak fluent English and French, with intermediate level in Portuguese and offer session both online and in person (as a Walk&Talk format)

Visit my Paperbell website or Google for testimonials on how Coaching can support you 🙏🏽

I speak:

EnglishFrenchPortuguese

Connect with me:

Location:

Ericeira, Portugal

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Approach

Treatment Approaches
Humanistic psychologyRecommended for those looking for a therapy that emphasizes personal growth and self-fulfillment, focusing on becoming your best self in a positive, non-judgmental space.
Nature therapyRecommended for people who feel rejuvenated by nature and want to incorporate the healing power of the outdoors into their therapy process.
Person-centred approachRecommended for those looking for a supportive, non-judgmental space where they can lead the conversation and explore their feelings at their own pace.

My approach is calm, structured and person‑centred. I offer a safe and steady space where you can slow down, drop the mask and talk openly without pressure.

In our sessions, you can reflect, gain clarity and build practical skills for navigating stress, change and complex personal or professional situations. My work is grounded in presence, authenticity and clear communication, offering support that is both warm and goal‑focused.

I work integratively, choosing the methods that best fit you and what you need in each moment. This may include CBT‑informed tools, NLP, somatic practices, emotional regulation techniques, positive psychology and mindfulness. I blend these approaches gently and simply, adapting them to your pace and comfort level.

My focus is on strengthening your inner resources, improving self‑awareness and supporting sustainable resilience. Whether you’re managing a high‑pressure role, adjusting to life abroad or seeking personal growth, I offer a balanced approach that combines psychological insight with practical strategies for everyday life.

Experience

Founder of Illiora Wellbeing and Professional Coach

Corporate Experience and Early career

Before founding Illiora, I worked in international corporate environments, including McKinsey, supporting senior leaders and Board‑level members. I gained first‑hand insight into how people think, decide and lead under pressure, and how stress, transitions and organisational change affect wellbeing and performance. Living and working across France, the UK and Portugal; and being Afro‑Chinese, gives me strong intercultural sensitivity and a lived understanding of identity, belonging and change.

My earlier career was in trauma‑informed family and youth support, working with children, young people and families facing emotional, social and developmental challenges. This taught me how to stay calm in moments of overwhelm, listen deeply and communicate with care and clarity.

These foundations shape my coaching today, helping me recognise subtle emotional cues and support adults, expats and leaders through complex situations with patience, presence and respect.

Education

• Integrative Psychotherapy Training (5 years) — ACCPI (starting Nov 2025)
• ICF Level 1 Qualified Coach — Institute of Coaching Studies; 75 hours; certified 08 Jul 2026
• Integrative Coaching Training — Level 1 (Nov–Dec 2025);

Level 2 (Apr–May 2026)
• NLP Master Practitioner — Academy of Modern Applied Psychology (2021)
• Licence in Psychology — Université Paris 5 René Descartes (2004)
Portuguese equivalence: Licenciado em Psicologia (Registered nº 320260046800 — Universidade de Lisboa, 11 Mar 2026)
• TEFL/TESOL (2015); Level 3 Diploma Children & Young People Workforce (2014)

Services

Intro Call

Free 1 hr Online

Individual Session

Sliding scale
€35 1 hr Online
Sliding‑scale sessions are available for students, unemployed clients, and a limited number of other cases where financial circumstances genuinely restrict access to coaching. Availability depends on current capacity and individual circumstances.

Individual Session

€40 30 min Online
A short, structured coaching space designed for neurodivergent clients or busy professionals who benefit from focused support without the pressure of a full hour. We work on what currently feels challenging for you right now; offering clarity, grounding, and practical direction in a gentle, time‑efficient format.

Individual Session

€70 1 hr Online
This session offers space to pause, step back, and clarify what feels most important for you right now. It is particularly helpful during moments when things feel unsettled or unclear and you would like time to think calmly and without interruption.

Walk & Talk in person session- 90mn

€80 1 hr 30 min Online & In-person
This session offers an opportunity to step outside the usual setting and think while moving. The Path Session combines a structured coaching conversation with a walk outdoors, creating space to reflect, gain perspective, and clarify what feels important for you right now. It is designed for people who find it easier to think and speak while walking, or who would like a change of pace from sitting indoors.

Insurances

Private Pay
At a glance
Ericeira, PortugalAvailable in-person and online
Offers free 60 minute introductory callThis provider offers a free introductory call
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Next available: Aug 31