Prepaid sessions for therapists in Europe. Clients pay when they book, and the session is only confirmed once it's paid, so late cancellations and no-shows stop costing you.
Choose prepay when you book a session and the invoice goes out straight away. Once your client pays by card or SEPA, the session is confirmed automatically.
Book a recurring series with prepay, and each session is invoiced and confirmed once it's paid. No chasing, week after week.
If a session is still unpaid about a day before, your client gets a reminder by email and in the app to pay and confirm. You never have to ask.

It's Complicated is a user-friendly, therapy-led suite of services built into a platform that has allowed me to return to my beloved profession.
95% of members would recommend us to a colleague

Everything in one place, from scheduling and invoicing to secure notes and documents. It saves me time, reduces cognitive load, and lets me focus on my clients.
95% of members would recommend us to a colleague

We really feel that it's built by and for therapists, without venture capital. The tools work well, the team is dedicated and reactive.
95% of members would recommend us to a colleague
Prepay, payment reminders and automatic refunds, built into your bookings.