Confidential by default.
GDPR-compliant practice software for therapists in Europe. Your data stays in the EU, everything is encrypted, and Practice Vault adds a layer only you can unlock.
- 250k+ sessions held
- Hosted in the EU
- GDPR-secure
- Always encrypted
Stored in the EU. Encrypted everywhere.
Everything is encrypted in transit and at rest, and stored in GDPR-compliant data centres in the EU. Want more? Switch on Practice Vault and sensitive records are encrypted on your device with your own passphrase.
Every sign-in, protected.
Sign in with a passkey, add an email code to every login, get alerts for new devices and sign out automatically. See every active session, and revoke any you don't recognise.
Humans first. Technology second.
We don't build AI therapists. Any AI that touches clinical data is opt-in and off by default, and only with systems designed never to retain or train on your data.
We really feel that it's built by and for therapists, without venture capital. The tools work well, the team is dedicated and reactive.
95% of members would recommend us to a colleague
It's Complicated is a user-friendly, therapy-led suite of services built into a platform that has allowed me to return to my beloved profession.
95% of members would recommend us to a colleague
Everything in one place, from scheduling and invoicing to secure notes and documents. It saves me time, reduces cognitive load, and lets me focus on my clients.
95% of members would recommend us to a colleague
Confidentiality isn't a feature. It's the standard.
EU hosting, encryption and Practice Vault, on every plan.
