It's Complicated

Luiza Bugajna

(she/her)

EMDR Psychotherapist & Cognitive Behavioural Therapy (CBT) Psychotherapist

Verified by It's Complicated
Available for new clients
Welcome, I’m Luiza - bilingual English/Polish speaking Psychotherapist based in the UK. I offer compassionate, focused, and evidence-based treatment for anxiety, trauma & PTSD and relationship difficulties.

I specialise in:

At a glance
London, United KingdomAvailable online and via text
Last active
Offers free 15 minute introductory callThis provider offers a free introductory call
Note from LuizaI am accepting new clients. Please contact me or drop me a message to enquire about availability or if you have a quick question! Thank you.
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds after 24 hours

About me

I bring a rare and deeply authentic combination of professional training and lived experience to my work. I’m not just a therapist who has studied trauma — I’ve lived it. I draw on both professional expertise and lived experience of trauma, which helps me meet clients with honesty, depth, and real understanding. My clients often say they feel seen, not just treated — and that’s my intention. Born and raised in an Eastern European country, I bring a culturally sensitive perspective to my work and strive to foster inclusive, respectful therapeutic spaces. I am also able to provide therapy in my native language - Polish. I hold full professional indemnity insurance and adhere to all codes of conduct of my accrediting bodies. Working collaboratively and building meaningful connections are at the heart of my professional values, and I am genuinely passionate about making a difference in the lives of those I work with.

I speak:

EnglishPolish

Connect with me:

Location:

London, United Kingdom

Approach

Treatment Approaches
ACT: Acceptance and Commitment TherapyRecommended for those who want to stop fighting negative thoughts and learn how to live with more acceptance and focus on what really matters in life.
CBT: Cognitive behavioral therapyRecommended for those looking for practical support and accountability to change unhelpful thinking and behaviors.
EMDRRecommended for those dealing with trauma who want to process painful memories in a structured way to reduce their emotional impact.
My approach blends trauma-informed CBT, EMDR therapy, mindfulness practice, and self-compassion. I draw on both professional expertise and lived experience of trauma, which helps me meet clients with honesty, depth, and real understanding. My clients often say they feel seen, not just treated — and that’s my intention. I use active, practical tools that create real change: - CBT for anxiety, intrusive thoughts, and unhelpful patterns - EMDR therapy for trauma, PTSD, and difficult memories - Mindfulness and somatic practices to cultivate presence, calm, and emotional regulation - Relationship counselling and couple therapy for communication, trust, and connection. I help you not just to understand patterns, but to shift them. Practicing skills that move you from suffering to action - from blindly following your echoing past to genuine freedom. Every session is trauma-sensitive and grounded in safety, trust, and empowerment. I work a unique method - the SAFE Method™ (Self-Awareness • Acceptance • Facing • Embodiment) — a mindfulness-based, body-focused framework supporting high-achieving adults to overcome overthinking, self-criticism, and perfectionism. I have 15+ years of experience in both the NHS and private practice, supporting adults through anxiety, trauma, perfectionism, and relationship challenges. I currently work within a major London NHS Trust, providing trauma-sensitive therapy to healthcare staff exposed to critical incidents. I also offer clinical supervision for counsellors and psychologists. I adhere to the professional codes of ethics of the British Association for Behavioural and Cognitive Psychotherapies (BABCP), the British Association of Mindfulness-Based Approaches (BAMBA), and EMDR UK. If you're looking for effective treatment for trauma or PTSD, therapy for anxiety, or a trauma-sensitive, online CBT therapist, I’m here to help you take the next step.

Experience

I have worked for over 15 years in the British NHS Services in both the primary and secondary care (providing support for more severe mental health difficulties and complex trauma). I have most recently been supporting NHS staff in overcoming their trauma and prevent burnout as a result of working in an extremely stressful environment while supporting patients. I have extensive experience in work with corporate clients and provided Mindfulness training sessions to both individuals and groups. I also offer supervision and consultation to fellow psychotherapist who are qualified or receive training.

Education

Qualifications: - Cert in EMDR Level 3 (EMDRIA) - BABCP Accredited Practitioner - Post Graduate Diploma in Cognitive Behavioural Therapy - Adv Dip in Integrative Counselling - Cert in Mindfulness (MBCT/MBCT-L) - MSc in Psychology

Services

Intro Call

Free 15 min Online

Individual Session

Sliding scale
€110 50 min Online

Couple therapy

€160 50 min Online

Insurances

Private PayPrivate Insurance
At a glance
London, United KingdomAvailable online and via text
Last active
Offers free 15 minute introductory callThis provider offers a free introductory call
Note from LuizaI am accepting new clients. Please contact me or drop me a message to enquire about availability or if you have a quick question! Thank you.
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds after 24 hours

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My offerings

Usually responds after 24 hours