It's Complicated

Andrea Macanko

Psychological Counsellor

Verified by It's Complicated
Available for new clients

Andrea Macanko, psychologist. Online & in-person counseling (TA, under supervision). Warm, clear, collaborative sessions to grow awareness, closeness, and autonomy for meaningful change.

I specialise in:

At a glance
Novi Sad, SerbiaAvailable in-person and online
Your story is important.Feel free to contact me here if you feel that we could be a good fit.
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds within 12 hours

About me

Hi, I’m Andrea, a psychologist offering psychotherapy and psychological counseling under supervision within Transactional Analysis training. I work online and in person in Novi Sad (CET). I believe in the power of awareness, closeness, and autonomy, and I strive to create a safe, warm, and authentic relationship where change, understanding, and growth become possible.

In our work, it matters to me that you feel safe—but also clear, inspired, and free to choose. I believe change happens when we have a witness who truly sees us and stays. I pay close attention to what is subtle, unspoken, gentle, and true. I draw on what I learned in my studies and ongoing education, as well as on analytic thinking, intuition, careful listening, and the capacity to be present—real and steady.

Sessions are available in English and Serbian. I don’t provide emergency or crisis services; if you’re in immediate danger, please contact your local emergency number (e.g., 112 in the EU).

I speak:

EnglishSerbianCroatianBosnian

Connect with me:

Location:

Novi Sad, Serbia

Approach

Treatment Approaches
CoachingRecommended for those who want support and motivation to achieve personal or professional goals, often with a structured, goal-oriented approach.
Psychotherapy Recommended for those who want to work through emotional or mental health challenges by talking with a trained psychotherapist.
Transactional analysisRecommended for those who want to understand and improve their interactions with others by exploring the roles they take on in relationships.

My therapeutic style is warm, clear, and collaborative. We move at a thoughtful pace: slowing down, naming what hurts, and making sense of patterns that keep you stuck. Together we cultivate awareness, strengthen your capacity for closeness, and expand your freedom to choose—so that new, more authentic ways of living can take root.

I work from a Transactional Analysis (TA) lens. Practically, that means we use the Parent–Adult–Child model to notice how different parts of you show up; we explore life “scripts,” drivers, and recurring relationship dynamics; and we bring attention to the here-and-now of the session. I combine gentle exploration with clear psychoeducation and simple, realistic experiments you can try between sessions.

Expect an atmosphere of care and honesty, with clear boundaries and respect for your pace. I’m practicing under professional supervision and am committed to ethical, GDPR-aligned practice. Sessions are held via encrypted video or in person in Novi Sad, typically weekly or biweekly, and we regularly check in about what’s working so the process stays meaningful and useful for you.

Experience

3 years in practice

Psychologist & Counselor (in TA supervision) — Private Practice (Online & Novi Sad) 2022–present

  • Individual counseling for adults and adolescents (EN/SR), weekly, 60-min sessions via encrypted video or in person.
  • Themes: anxiety, boundaries/people-pleasing, grief & loss, relationship patterns, life transitions, burnout.
  • TA-informed work: PAC awareness, script/driver patterns, here-and-now process, clear contracting.
  • Crisis-adjacent competence: collaborative safety planning and referral pathways when indicated.

Youth Counseling (placement/pro bono) ongoing -Short-term supportive counseling and psychoeducation for young adults; consultation and supervised practice.

HR Manager — Codetribe (Tech, ~50 employees) previous role

  • Organizational design, performance/feedback systems
  • Skills transferred to therapy: boundaries, conflict navigation, burnout prevention, team/relationship dynamics, goal setting, and leadership development.

Education

Transactional Analysis (TA) Training — under professional supervision International Transactional Analysis Academy (ongoing)

  • Current status: TA Practitioner; continuing toward TA Counsellor and Psychotherapist pathway.
  • Focus: ego-state work (Parent–Adult–Child), script analysis, drivers, contracting, here-and-now process, ethics.

Degree in Psychology

  • Core areas: Industrial–Organizational Psychology (workplace dynamics, burnout, leadership, teams).
  • Additional focus: counseling skills, research methods, trauma and crisis interventions, social, developmental and personality psychology.

Continuing Professional Development (selected topics)

  • Trauma-informed practice; risk & safety planning; domestic abuse and stalking dynamics.
  • Boundaries, consent, and ethics in online practice (GDPR-aligned data handling).
  • Group process & facilitation foundations (Yalom-inspired), psychoeducation design.

Services

Individual Session

€45 1 hr Online & In-person

Insurances

Private Pay
At a glance
Novi Sad, SerbiaAvailable in-person and online
Your story is important.Feel free to contact me here if you feel that we could be a good fit.
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds within 12 hours
Usually responds within 12 hours