It's Complicated

Jessica Dunford

(she/her)

Psychologist

Verified by It's Complicated
Unavailable for new clients

I offer a warm, empathetic space where clients feel genuinely heard, supported, and understood. With a calm, collaborative presence, I help people navigate whatever difficulties they may need support with.

I specialise in:

At a glance
Rotterdam, NetherlandsAvailable online only
Experienced on It's Complicated160+ sessions on It's Complicated
Offers free 60 minute introductory callThis provider offers a free introductory call
Note from JessicaPlease contact me for availability.
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds within 24 hours

About me

I am a licensed psychologist with experience supporting individuals through a wide range of emotional, cognitive, relational, and identity-based challenges. My work is grounded in a deep respect for each person’s story, as I strive to create a treatment programme that is tailored to each unique individual’s needs and preferences. I bring warmth, curiosity, and empathy to my sessions, valuing authentic connection as a foundation for meaningful healing.

I’m originally from South Africa and moved to the Netherlands several years ago – a transition that has shaped both my personal life and the way I show up as a therapist. Navigating a new culture, building community from the ground up, and adjusting to a different pace of life has given me a deeper understanding of the challenges many expats face. Because of this, I approach clients with a genuine appreciation for cultural differences, identity shifts, and the complexity of each individual's unique life experiences.

Over the years, I’ve been involved in therapeutic care, psychoeducation, and collaborative clinical work, which has strengthened my understanding of various psychological struggles as well as how people grow, cope, and make sense of their experiences. I believe healing happens not only through insight, but also through feeling truly seen and supported by another person. That is why my goal is to meet clients where they are with compassion, encouragement, and a steady, attuned presence.

I speak:

English

Connect with me:

Location:

Rotterdam, Netherlands

Approach

Treatment Approaches
ACT: Acceptance and commitment therapyRecommended for those who want to stop fighting negative thoughts and learn how to live with more acceptance and focus on what really matters in life.
CBT: Cognitive behavioural therapyRecommended for those looking for practical support and accountability to change unhelpful thinking and behaviors.
Holistic approachRecommended for those who want to address their mental health through a balanced focus on mind, body, and spirit.

My therapeutic style is collaborative, relational, and grounded in empathy. I work from the belief that a strong, genuine connection between client and therapist is central to growth. I take time to understand not just what you’re going through, but how it feels for you, so we can move at a pace that feels safe and manageable.

I integrate evidence-based tools with a warm, grounded presence, helping clients explore emotions, patterns, and challenges with both clarity and compassion. My goal is to support you in gaining insight, strengthening your coping skills, and developing a deeper understanding of yourself.

Above all, I create a space where you don’t have to hide, perform, or be “fine.” Together, we focus on what matters most to you – whether that’s navigating depression, anxiety, burnout, ADHD, Autism, identity questions, relationships, or just the complexities of everyday life.

If you feel that my approach may resonate with you, I encourage you to book a free initial session. In this session, we will explore who you are, what you are currently struggling with, and what you would like to get out of therapy. Additionally, you get a feel for my approach and an opportunity to ask any questions or voice any concerns you may have.

Are you dissatisfied with something, or do you have a complaint about my care? I would be happy to discuss this with you and look for a solution. If you do not want to or are unable to discuss the complaint with me, or if you would like independent support in this matter, please contact Klachtenportaal Zorg (https://nip.nl/over-ons/klachtenreglement/).

Experience

160+ sessions on It's Complicated

I currently work in private practice in the Netherlands, supporting individuals through a wide range of emotional, relational, and identity-related challenges. In the past, I have gained valuable clinical experience in an international mental health clinic, where I provided therapeutic support, conducted diagnostic assessments, and contributed to treatment planning for clients from diverse cultural backgrounds. This work strengthened my ability to adapt to different needs, communicate with clarity and sensitivity, and support clients as they navigate complex life experiences.

Education

I completed my Master’s degree in Psychology (MSc) with cum laude distinction at Leiden University. Throughout my studies, I strengthened my skills in cognitive-behavioral interventions and deepened my understanding of a wide range of therapeutic challenges and evidence-based approaches. My Master’s thesis explored the relationship between sleep chronotype, depression, and chronic illness, and I completed a seven-month internship at an international mental health clinic in the Netherlands. I also hold a LOGO-verklaring, confirming the clinical competencies required for professional practice in the Dutch system.

During my Bachelor’s degree in Psychology (BSc), I specialized in the clinical psychology track, gaining extensive practical experience with therapeutic techniques, assessment and diagnostics, and treatment planning. This foundation has informed my work with clients and continues to guide my professional growth.

Services

Intro Call

Free 1 hr Online

Individual Session

€70 1 hr Online

Insurances

Private Pay
At a glance
Rotterdam, NetherlandsAvailable online only
Experienced on It's Complicated160+ sessions on It's Complicated
Offers free 60 minute introductory callThis provider offers a free introductory call
Note from JessicaPlease contact me for availability.
Illustration of a smiling sun peeking over a cloud, symbolizing warmth and positivity for connecting with the therapist.
Usually responds within 24 hours
Usually responds within 24 hours