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Mediators are trained professionals who facilitate discussions between parties in conflict to help them reach mutually acceptable agreements. They remain neutral and assist participants in communicating effectively, exploring interests, and generating options for resolution.

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A matching service developed by psychologists, not algorithms. We help you find a therapist who fits your language, needs, background, and approach. Because the right match is essential for successful therapy.No subscriptions, no lock-ins, no hidden fees — just transparent access and fair pay for practitioners. You choose the fee range that works for you. Therapists set their own rates. Therapy should be accessible, regardless of budget.It’s Complicated was built by therapists who believe in community, not corporate models. Since 2019, we’ve been growing independent, local therapist communities and protecting what makes therapy human.

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I think you've succeeded in making a compassionate online platform, and that's energising, especially coming from a country where the waiting lists in therapy are soul-drainingly long.Anonymous client

I hope there will be more platforms like It's Complicated - humane, humble, honest, and nourishing.Anonymous client

I've now had 10 sessions with my therapist, and she is amazing. I've worked with several therapists over the last few years, but this is the first time I feel like somebody actually understands me.Anonymous client

I've learned a lot about myself, my partner, and how we relate to each other. What I really like about It's Complicated is that finding a therapist wasn't as hard as I thought it would be.Anonymous client

What really sets It's Complicated apart is the care they put into matching you with the right therapist. There are no rushed or random pairings, it's about long-term support and genuine connection.Anonymous client

I had a really good experience with It's Complicated! As an expat, finding a therapist can feel pretty overwhelming, especially when you don't know where to start. This made it a lot easier.Anonymous client

About It's Complicated

In 2019, two therapists set out to tackle a complicated problem.

One does not have to be a therapist to realise that life is complicated. But finding the right therapist, with whom you can build a strong alliance, doesn't have to be. This is the founding principle of It's Complicated, a global network of 2,500+ therapists on a mission to build the world's most sustainable therapy platform.A few years in, we've helped tens of thousands of clients and counting, and built thriving therapy communities in major European cities such as , , , , and .

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It's Complicated is not suitable for acute psychological or medical crises or emergency situations.If you are in a serious crisis and need urgent help, please contact a local emergency service or use one of these resources instead.