Start Your Journey to a Sustainable Private Practice.
Simplify your practice with Europe’s fastest-growing therapist community and connect with clients - and your new favourite colleagues.40k
100%
95%
Clients and growing
Secure Tools
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Discover It's Complicated
Dive into the world of It’s Complicated, where psychotherapists,psychologists, counsellors, and coaches come together to grow their private practices and connect with clients online. Simplify your practice with tools designed to save you time and help you focus on what matters most: your clients.
Boost Your Online Visibility & Find Clients
It’s Complicated is an international therapist community that connects you with clients both locally and globally for online and in-person sessions. As a member, you’ll receive a visually appealing, search engine-optimised profile to secure top rankings on Google while highlighting your unique personality as a therapist.
Simplify Your Online Practice with Our Brilliant Basics
It’s Complicated offers a secure office suite with the brilliant basics you need to smoothly run your practice with ease. Enjoy GDPR-secure video sessions with your existing clientsand new ones you got through It’s Complicated. Simplify your practice with our calendar and booking system, invoicing and all the analytics you need to follow your practice grow.
An International Community of Private Practice Therapists
Founded by therapists, for therapists, we’ve been building a sustainable ecosystem for private practitioners since 2019. Our mission is to empower therapists to grow sustainable practices while ensuring that technology serves them, not the other way around. Join our private practice community to connect with colleagues online and in cities across Europe.
Upcoming Events
Live Room
Insisting on Hope
Virtual
reCovery - healing through somatic & movement practice
In Person
Sunday Lab in Berlin | Movement Meditation
Membership
Find the membership that fits your needs
An all-in-one therapy software solution and community created for therapists by therapists – so you can focus on what really matters: your clients.
Basic
Optimize your online ranking and grow your practice with directory visibility and access to our community
Starting at
€19.90
/mo
Features:
Professional profile search-optimised to appear in Google search results
Listing in It's Complicated international therapist directories
Community access for referrals, networking, events, and courses
Calendar for appointment booking
Invoicing system with prepay option
Encrypted client messaging and note taking
Fees when invoicing through the platform:
25.0% commission fee on first invoice for new clients, 5.0% transaction fee on repeat client invoices
Essential
Expand your visibility and unlock a set of powerful and secure tools designed to simplify your practice
Starting at
€39.90
/mo
Everything in Basic, plus:
Improved visibility in the It's Complicated therapist directories
Unlimited, GDPR secure one-to-one or group video calls, including your own waiting room
Invite your own clients to platform for usage of secure tools and invoicing
Fees when invoicing through the platform:
25.0% commission fee on first invoice for new clients, 5.0% transaction fee on repeat client invoices
Premium
Grow your practice quickly with top tier visibility in all our directories, all tools, and dedicated support
Starting at
€69.90
/mo
Everything in Essential, plus:
Highest visibility in the It's Complicated therapist directories
Professional profile introduction video with our partner TakeOne
Prioritised customer support
Fees when invoicing through the platform:
3.5% payment processing fee on all client invoices
As a member of It's Complicated, you will also get access to our exclusive programs.
Interested in expanding your practice further? Join our Matching and Workplace Mental Health Programs and help us support clients in finding the right assistance.
Matching Program
Built with the purpose of personally supporting clients to find a practitioner that understands their unique background and needs. By partnering with us, you will be matched to clients we believe can benefit from your specialisations, approach, and background.
Workplace Mental Health Program
Work with our corporate partners to help offer mental health services to their employees. By partnering with us, you will also be able to work with our corporate partners in facilitating workshops, webinars, and more.
About It's Complicated
In 2019, two therapists set out to tackle a complicated problem.
Testimonials
Why therapists love our platform
Why join?
What makes It's Complicated different from other platforms?
Fair
Our therapists are our partners, not our product or our customers. We'll treat you with respect and fairness and are always open to your feedback.
Flexible
You set your own terms and decide how much you charge, in what languages you offer your services, if you see clients online and/or offline and when you're available.
Diverse
We support and encourage a wide variety of mental health professionals such as psychotherapists, psychologists, coaches, and social workers.
Requirements
Requirements to join It's Complicated
Licensed
You are a licensed psychologist, psychotherapist, psychoanalyst, counsellor, or coach.
Qualified
You are qualified to help other people and have a therapeutic qualification.
Education
Master's level or equivalent (EQF level 7) and/or post-graduate training (min. 2 years) in applied psychology.
Credentials
Proof of relevant diploma or certificate.
Our blog
Buckle Up Europe. BetterHelp is Here.
Editorial note: Well folks, we have ourselves a therapy soap opera. Here’s to finding platforms that don’t just talk the talk but also walk the walk—one therapy session at a time. It’s a crime that health tech solutions are prone to be dragged into the trap of commercialisation, but here we are. BetterHelp is among
Growing a Successful Therapy Practice: A Complicated Story
A Complicated Story is a new therapist podcast where we try to answer questions such as: how do I grow a private therapy practice? In each episode, we’ll dive deep into the essential questions that matter most to therapists. We’ll also share exciting updates from behind the scenes at It’s Complicated and explore what’s happening
It’s Complicated on Tour!
Local therapist communities, we’re coming to you Over a decade ago, Johanne and I began organising meetups with therapists and psychologically-minded people in Berlin. Since then, we’ve been indirectly exploring a vital question: how is community shaped and experienced in our modern world? The term ‘community’ has become a buzzword, often co-opted by big tech
